Privacy & Security

CONFIDENTIALITY AND SECURITY OF YOUR MEMBERSHIP INFORMATION

All information you enter to become a member of our store will not be shared with third party companies or individuals by Lilax.

Our store may sometimes send campaign information, information about new products, and promotional information to its customers and members.

Our members can make any choice about whether or not to receive such information while becoming a member, and this choice can be changed in the account information section after logging in.

Only you can access and change all the information you provide when becoming a member. If you keep your member login information secure, it is not possible for others to access or change information about you.

For this purpose, 256 bit SSL security area is used during membership transactions. This system is an international encryption standard that is impossible to break.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in any way our system.

When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This shows that you are on a secure website and all your information is encrypted and protected.

This information is used only depending on the sales transaction process and in accordance with the instructions you give. Information about the credit card used during shopping is encrypted by Rapid with 256 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for inquiry. If the card availability is approved can be sustained for shopping.

Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud.

Therefore, customers who order from our shopping sites for the first time must first confirm the accuracy of their financial and address/phone information in order for their orders to reach the supply and delivery stage.

If necessary, the credit card holder customer or the relevant bank is contacted to check this information.

Internet shopping sites that have an information line or customer service and where full address and telephone information are stated are more preferred today. In this way, you can get detailed information about all the issues that come to your mind and get better information about the reliability of the company that provides online shopping service.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you send to us via credit card mail-order method will be kept by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible objections to withdrawals from the credit card from the bank and is then destroyed.

If any amount is deducted from your card other than the fee on the mail-order form approved by you that you will send to us for the price of the products you ordered, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.

EMAIL SECURITY

Never write down your credit card number or passwords in the e-mails you send to our site Customer Services regarding any of your orders.

The information contained in e-mails may be viewed by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.